Data breaches show we’re only three clicks away from anarchy
An IT glitch afflicting BP petrol stations for three hours last Sunday evening might not sound like headline news. A ten-hour meltdown of Visa card payment systems in June was a bigger story — as was the notorious TSB computer upgrade cock-up that started on 20 April, which was still afflicting customers a month later and was reported this week to be causing ruptures between TSB and its Spanish parent Sabadell. Meanwhile, what do Fortnum & Mason, Dixons Carphone, Costa Coffee and its sister company Premier Inn have in common with various parts of the NHS? The answer is that they have all suffered recent large-scale ‘data breaches’ that may