Japan just can’t find the staff
‘Kanko kankai’ (tourism pollution) is the latest buzz phrase here in Japan as the double-edged samurai sword of the visitor boom continues to cause profit but also pain. The latest problem, along with the overcrowding, poor behaviour, and squeezed out locals, is a shortage of staff at the main attractions and the hotels and restaurants that surround them. Which, given the importance of quality service in Japanese culture, is a veritable crisis. Healthcare, distribution and agriculture are all facing, to varying degrees, serious issues due to a lack of manpower There is nothing especially new in this. Labour shortages have long been a problem as the society ages, the fertility rate remains low and the pool of fit young people shrinks.