Morrisons

My husband’s task was a simple one: to buy a couple of bottles of water from the Morrisons opposite the station in case there was no buffet service on board (which would have made a waterless three-hour journey torture). If the train had left on time, he’d have missed it, but he came puffing up the steps full of talk about a ‘meal deal’ and proffering some Walkers crisps. Luckily for him he had also bought water, but what caught my eye was the labelling on the crisps: ‘Grab bag.’ I was aware of the term meaning an emergency bag containing food, water and first aid supplies, which would be kept near the door in emergency or war. A packet of crisps would hardly be a substitute.

The Compass Group boast of serving 5.5 billion meals a year, so you might think they would be good at it. Rather they walked into the most grotesque crisis of the pandemic with their subsidiary Chartwells: catchphrase ‘Eat, Learn, Live’. I might steal that. I am stockpiling one syllable words. When deputised to provide a week’s worth of school lunches to children eligible to receive free school meals, Chartwells sent food boxes so meagre that parents posted photographs of lonely carrots online. Perhaps the Compass Group was compensating for an operating profit of a mere half a billion pounds in 2020 when they are used to three times that. The cruelties of pandemic are so many! The boxes were supposed to contain £30 worth of food.