Virginia Blackburn

AI marketing is driving me to distraction

From our US edition

For years, retailers have been behaving like needy friends. My phone would ping. “Hi there!” an email would read, “We’ve missed you.” Who could this be? I would wonder happily, before realizing that the warm and loving message was from someone in the marketing department of the emporium from which I’d once bought a couple

The joy of crossing people off your Christmas card list

From our US edition

It’s that time of the year again, the time when 12 months’ worth of pent-up malevolence comes flooding out, mixing malice, schadenfreude, one-upmanship and virtual punishment beatings. Yup: it’s time to start writing our Christmas cards. Has there ever been an activity better designed to bring out the worst in people than that dedicated to

Book case

I’ve just had new bookshelves put up in the hall, a whole wall-full of them, and for the first time in years, books that have been forgotten are finding a home. There are far more books than there is shelf space, so I’ve had to select which ones to display, and I’ve discovered a surprising