Real life | 3 September 2015
‘Yes, you can report it, but it’s going to take ten minutes to go through the process,’ said the oppressively cheerful bureaucrat at Surrey Police when I rang to tell them about my stolen saddle. After the first 30 seconds I could see why. She kept asking me to verify that I was all right — still coping, still breathing, still pumping blood around my body — after every sentence. For example: ‘I just need to take your name and address. Is that all right? I need to open a file and log your personal details. Is that OK?’ ‘Yes, fine,’ I said, before telling her my name and address, which prompted a lot of tapping. ‘If I go silent… then it’s just because… I’m typing. Is that all right?