Money digest: today’s need-to-know financial news | 13 May 2016
If like me you're plagued by Payment Protection Insurance phone calls, then it may interest you to know that cold callers have made at least £5 billion by bombarding the public with nuisance calls and texts. According to a report by MPs, failures by the Government and the City have encouraged the growth of the claims management industry, which makes up to 84 million unwanted calls a week. MPs on the Public Accounts Committee said that these firms are permitted to pocket as much as a quarter of PPI refunds. Almost half of all nuisance calls are from companies wanting to manage PPI claims, according to consumer group Which?.