Manners

Q. I run a busy company with a workforce of 150, where I need to have short, to-the-point discussions with staff. In order to move along quickly, I set my mobile timer to ring on repeat every seven minutes. This means I have the perfect excuse for cutting short an overrunning conversation. But I cannot use this in a social setting, where I am aware it’s not OK to keep looking at one’s watch or have an alarm ring on a mobile. What should I do instead? — L.H., London SW1 A. It is, however, OK to look at a ring watch. They are available for as little as £11

Q. My grandson has just failed his driving test for the fifth time and yet I know, from his chauffeuring me everywhere, that he is an excellent driver. He is strikingly handsome and tall and I am convinced this prejudices the examiners against him. What would you recommend, Mary? — E.G., Alton, Hants A. Your grandson should aim towards growing enough hair for a mullet in time for his next driving test. This disfiguring haircut means that compassion should supplant any potential chippiness on the part of the next examiner and he will sail through with flying colours. Q. A neighbour and friend, who has been widowed before her time,

Q. Last year I decided to share a flat with an old, but not very close, friend from school. It was a rushed decision because I had no one else at the time. But she’s far more anxious than I’d imagined. She seems to struggle with the concept of emotional independence. I try to keep boundaries but it’s hard when a person lives with you. As well as all this, she is messy and doesn’t have enough money to pay for the cleaners, so I’m on the hunt for a new housemate. I feel bad casting her aside as she works in the local bakery, and she’ll be hard-pressed finding

Q. My daughter is temporarily living abroad and we communicate daily on WhatsApp. She’s always desperate for any local news/gossip and I try to send her what I know, so she doesn’t feel too far away from what’s going on. A fellow parent in the village has now told me that my daughter forwards these titbits directly to others, often citing me as the source. I don’t want to gain a reputation for gossiping but neither do I want her to feel cut off. By the way, I have already tried saying ‘Just between you and me’, but her generation seems unable to understand the concept of discretion. They apparently

Q. I went to a supper party and sat beside a man who seemed rather pleased with himself. He never once asked me a question about myself, but proceeded to tell me about his children. They seemed to all be super-successful in their fields… hedge-fund manager, top lawyer, etc. The problem was that he had seven, and I found it hard to keep concentrating. Luckily, by the time he was about to tell me about number five, we had to turn for the next course. Mary, what should I have done to have made the conversation less one-sided? – Name and address withheld A. You might have halted his flow

Q. Every so often we’re invited to our friends’ house for lunch or dinner. It’s close by and the house is beautiful, warm and comfortable. But whatever time we’re asked to arrive for dinner or lunch, we don’t sit down to eat until at least two hours later. The back door of the house enters on to the kitchen and without fail a raw chicken or unpeeled potatoes will be sitting there when we arrive. How our friends came to believe that this much time spent with each other before the meal was a good idea is a mystery. Mary, how can I let them know it’s entirely unacceptable without

Q. Around this time of year a successful friend likes to rent an expensive ski chalet with cook and fill it with friends. Guests pay for nothing except air fares and tips and he invariably invites me and my partner to join the house party. Regrettably, one thing does mar our enjoyment. Without exception, he always puts my partner and me in the worst room. We think he reasons that, since most of his guests are used to luxury and we are not, we will mind the worst room the least. But the fact is we love luxury too and would really enjoy an upgrade. We can’t think how to

Q. My godfather, who has managed to get me a valuable internship in the Far East, has also sent me a business-class ticket to fly out there in the new year. I have seen how much the ticket costs (£3,800) and would much prefer to cash it in, go economy (£694) and spend the balance when I am there. But would it be rude to suggest this? – Name and address withheld A. First check with your godfather that he meant to buy you a business-class ticket – his secretary may have done it in error. Then offer to go economy. If he refuses, then make the most of the

Q. A close friend of my own age, 52, has had various things done to her face and now looks different. She definitely looks younger than 52 – certainly when photographed – but in real life the effect is just weird. I feel I can’t properly communicate with her, i.e. ‘read’ her. I have said this to her but she clearly thinks I’m just envious because she’s offered to front the money for me to have the same treatment. We are at an impasse. How can I rescue this long-term friendship when I don’t enjoy interacting with a frozen face and dread seeing her? – S.H., London W11 A. No

Q. I live in a small house in Hampstead and have taken in a friend of a friend as a lodger. He pays me a reduced rent for use of one of my spare bedrooms. I like him, but the agreement was that he would occupy the room for two nights a week; this, however, has started to slip into him being there for three, and often four, weeknights each week. I am livid but don’t know what to say to him. Neither I nor the friend who put us in touch with each other has any idea whether he is taking advantage of me or has just become forgetful.

Q. A very likeable woman has joined the company I work for and also just moved to my village. I said I would give a drinks party for her so she could meet a few people. My husband told me we should have a cap of 20. Now my colleague has asked if she can bring her two twentysomething children and their partners. This skews the numbers slightly, but the bigger problem is that she has also asked three neighbours of mine who have never been in the house before. She said she ‘assumed they would be welcome’. Well, there is a reason these three have never been in my

Q. An extremely old friend is a successful purveyor of high-end goods. Last time we saw him he invited us to a forthcoming Christmas party in Mayfair for his clients and people who have helped him get clients. We never got the email invitation, so I texted him and he said: ‘Oh I’m so sorry, I didn’t send it. I’ll do it today.’ But two weeks later, still no sign of it. Do we just go to the party or not? If we don’t go we fear he might be cross that we had ‘taken offence’ when no written invitation arrived. Yet we also fear that he may have decided

Q. Some friends of ours have an amazing house on the coast in Kenya. Every time we see them they are guaranteed to say ‘You must come to stay, you’d love it’ or something similar. No dates are ever forthcoming but we have decided we’d actually quite like to go this winter. How can we tie them down without making them feel pressurised by our having suggested dates? –  Name and address withheld A. Choose the dates which suit you, then contact them to say you are thinking of going to, for example, Tanzania, or other likely adjacent spot around that time. Is there any chance you could come to

Q. I was recently lent six books by a friend I see regularly for yoga. I was bemoaning the fact I didn’t have a novel on the go and she said she would bring one or two she has really enjoyed for me to borrow. I have read one and started another but I can tell they are not really for me. How do I get around this conundrum without insulting her taste in literature? – H.E., Tavistock, Devon A. Can you return them saying you ended up only reading one because you’ve rediscovered your passion for something like knitting? Also do say what you thought of the one you

Q. My son’s new girlfriend is really sweet but my husband and I find it annoying how she puts her hand in front of her mouth when she’s eating. A friend has told me that a lot of that generation do it for some reason. Any clever ideas as to how we could stop her, Mary? – Name withheld, Oxfordshire A. Gen Z (aged 13-28) often instinctively cover their mouths when eating for fear of social media consequences if photographed. However, the habit must stop now the girl has entered civilised society. Enlist  a compliant child, aged roughly six, to join you at the table and cover her own mouth

Q. I am shortly to attend a big London party at which I will see many old acquaintances. However, first there was Covid, then I went to live in New York: so while other guests have been seeing each other on and off over the past five years, I have not. I will undoubtedly keep offending people as I fail to recognise those whose appearances have inevitably changed but who will have no difficulty recognising me as I am on television. Mary, how should I prepare for this? – P.M., London W8 A. Get hold of a pair of thick-lensed glasses – perhaps from a charity shop. Snap them in

Q. My printer is broken, so I asked my neighbour to print off a letter for me. It was from my doctor. I wanted to show it to my husband, who hates reading things on a computer. I hadn’t realised it had two attachments on the bottom with information of a very personal matter. Our neighbour kindly came round with the print-offs, including the attachments. We used to walk our dogs together but now I am so embarrassed I can’t look him in the face. What can I do? – Name and address withheld A. Contact the neighbour to arrange a dog walk as per normal. When you meet up,

Q. A decade ago I commissioned a handmade velvet opera coat from a fabulous local designer. She was then struggling (although is now highly sought after) so I sent quite a few customers her way. She made for each of them a bespoke coat, like mine, but each had its own individual distinctive lining. I was vaguely aware I hadn’t seen my coat for a while but this week, at a fundraiser, I saw it being worn. I rushed across to my neighbour and said words to the effect of: ‘Oh thank goodness you’ve got my coat. Now I remember I left it at your house when we came to

Q. A woman in our village has written a romantic novel in which one of the leading characters is said to be based on me. I understand that the character is glamorous but he is also preposterous. While I know that, technically, such a fictional portrait is a compliment to the person it is modelled on, as long as not libellous, I don’t really like the idea of my neighbour ‘scoring points’ over me while simultaneously mocking me. I therefore don’t want to read the novel as I fear it may undermine me. However, we are a close-knit community and I don’t want to be unsupportive by not reading it,

Q. I have accepted an invitation to a five-day house party in Scotland. I know it is a breach of etiquette to ask, and I wouldn’t dream of pulling out, having committed, but how can I find out who else will be there? I am very easygoing, but there will be roughly 18 other guests and I would just like to know what I am letting myself in for. – B.F., Lymington, Hants A. Contact your host to suggest a house present you would love to bring. Explain that the jobless graduate daughter of a friend is trying to set up as a bespoke calligrapher, allegedly producing beautiful handmade ‘place