Rachel Riley: How I deal with trolls
I have in the past received thousands of abusive social media messages at a time. I used to feel that not responding to trolls or blocking them was weak, so I would call them out and try to engage in a reasoned debate. The ‘Don’t Feed the Trolls’ guide from the Center for Countering Digital Hate totally changed the way I interact on social media. It showed me, using evidence, why engaging with posts by those who use identity–based hate — against women, LGBT people and racial or religious minorities — is the wrong approach.