Mary Killen

Q. My wife worked in the picture department of a very reputable auction house but has now taken to retirement with great enthusiasm. However, friends are constantly contacting her for free advice, valuations etc. They usually start with: ‘I know you’ve retired, but this won’t take you very long…’ She finds this irritating, yet doesn’t want to offend anyone – she just wants a peaceful retirement. How can she put a stop to these constant interruptions? – Name withheld, West Sussex A. She should be sympathetic but use the double deterrent of replying: ‘I’m out of the market now, so I wouldn’t feel confident charging you for advice.’ Q.

Q. To my surprise I have been asked to give a eulogy at the funeral of someone I knew only quite well. I accepted more out of embarrassment than for any other reason but I will feel rather bogus delivering this encomium when there will be much closer friends present who may rightly be annoyed by my taking on this commission. Advice, Mary? – Name and address withheld A. Your name, which has not actually been withheld from Dear Mary, suggests you may have been chosen for status reasons. A funeral is not a time to be mean-spirited however, and the key thing to remember about a eulogy is that it is not about you. You should figure minimally in your address (no doubt you are well practised in this). Research – by talking to others who knew the subject well – is mandatory.

Q. I am a concierge for a high-net-worth individual. She likes to communicate with me mainly via WhatsApp voice messages and it’s not unusual to receive ten of these a day. The messages are often lengthy and I find it tedious having to listen carefully right to the end in case I miss some vital instruction. For example, she might be talking about the dinner she went to the night before but embedded within her ramblings could be: ‘By the way, could you get the plumber back urgently to the London flat – water is leaking from the basin in my bathroom.’ How can I tactfully ask her to waste less of my time? – J.L., London SW11 A. You mustn’t.

Q. I have a very dear friend who lives in Scotland, so we rarely see each other. Before the internet existed, we would call each other on the landline two or three times a year for a pleasant catch-up, and meet sporadically. However, since the onslaught of social media, my friend has taken to sending several WhatsApps per day, almost always saying things like ‘How is your day going?’, adding a few banal details of the current weather in the Highlands or what she plans to bake that day. I feel guilty if I don’t reply at all, so find myself sending pleasantries back, even though I am feeling very irritated by the constant interruptions. I can’t think how to rectify this without offending her. Any advice, Mary? — G.J., Cheshire A.

Q. We want to keep on good terms with a potential grandson-in-law but he does not have the right kit. This doesn’t always matter these days, but it mattered when we took him and our granddaughter to our local racecourse. He came in a suit which he boasted he had not worn since school. He was bursting out of it and the trousers were six inches too short. How, without alienating our granddaughter, can I convey that he really must buy a new suit? – Name withheld, Newbury A. You can make an informed calculation about what off-the-peg-sized suit would fit your potential grandson-in-law and acquire one from an outlet such as TK Maxx for around £100.

Q. I meet a very old and dear friend for lunch on a regular basis. We meet at a lovely family-run Italian restaurant in Charlotte Place in Fitzrovia because it is exactly halfway between where we both live. Over the years it has become rather beyond our means but we don’t like to break with tradition. We have always taken it in turns to pay the bill, but my friend has become somewhat forgetful, and for the last three lunches has said: ‘How lovely that it’s your turn to pay.’ I realise she isn’t purposely making me pay each time, but I can ill afford the extra expense. How can I solve this without giving offence? – R.H., London W11 A.

Q. Fewer people carry cash. The traditional pourboire is at risk. I am bored with lending money to our otherwise lovely house guests. Would it be unmentionably vulgar to install simple swipe card machines in the spare bedrooms? Please advise, I would be grateful. – N.C., Stanton St Bernard, Wilts A. Swipe machines are not the answer. There are two categories of likely offenders here. One: people under a certain age are often unaware of the custom of tip-leaving. They need to be told. Two: guests who are aware but never carry cash, then suffer from post-hospitality remorse when they forget to pick some up and have to leave without paying their dues.

Q. We live in an area with no mobile reception and trying to get hold of taxis for guests leaving late at night or early morning after a party is nerve-racking. We have only two local taxi firms, both of which stop working after 10 p.m. When taxis from outside the area try to find the house, the signal drops as they near and they can’t find us. What do you suggest?  – A.E., Pewsey A. Put a warning on your invitations that since taxis will be unable to find the house, guests should screenshot your enclosed map, send it as an aid to the taxi firm and agree a precise time for collection. However, as seasoned party-givers will know, many guests are too air-headed to take in such useful instructions.

Q. I made a number of friends with other mothers when my sons were at school, and we have carried on meeting up for regular lunches. I can’t afford these now, as even ‘cheap’ restaurants seem to cost £35, but I can’t entertain at home for various reasons. What do you suggest? – A.T., London SW12 A. Church halls are an under-exploited source of tasty lunches. The premises are usually clean and spacious and the atmosphere tends to be pleasant. At the Ascension Church in Balham, for example, you can have a cosy two-course lunch of toasties or wraps followed by cake and a drink for as little as £12. Rather than billing it as a cheapskate option, encourage your fellow mothers to help you support this community project. Q.

Q. A friend, who I love dearly and who comes to stay a lot, has always been unforthcoming with gifts. I personally don’t resent this. I know his problem is not meanness but a neurosis about spending. He more than makes up for it by being wonderfully entertaining and sympathetic company. Another woman, having seen what a good guest he was at someone else’s house party, has invited him to stay for a week in a house she has rented. I know a bit about this woman, and it will go down very badly if he arrives empty-handed. She is not that nice and will talk about him. Despite our being very close, the ‘spending disorder’ is not a subject he would discuss with me.

Q. We have some neighbours who we don’t mind at all – they are perfectly nice, just not part of our friendship group. We have heard they are heading to Majorca, to the same town where we have a holiday home, and will be there at the same time as us. We are now dreading running into this couple out there as it will be difficult not to invite them to our house. It seems very unfriendly but we don’t want to see them in Majorca any more than we do in England. Help! – P.T., Dorset A. Initiate preemptive contact with the neighbours. Convey you have heard they are going to Majorca and you would strongly recommend that they pay a visit to X or a little-known church or spectacular viewpoint.

Q. We love having friends to stay at our house in Cornwall. One particular guest has the habit of arriving with the contents of her fridge, which she crams into mine. This can range from a two litre bottle of milk with enough left in it for a cup of tea, to a pot of half-eaten hummus which has had its lid replaced by a piece of crumpled foil, to a half-eaten pack of blueberries which are going mouldy. My fridge is already full with the meals I have planned and I simply don’t want her unhygienic produce. How can I stop her doing this? – Name and address withheld A. Many of us are hard-wired not to waste food which is still within its use-by date. Those who bring such ‘contributions’ have not thought through how unwelcome the offerings will be.

Q. I have been pitched into a social dilemma regarding Glyndebourne, which I live near to but don’t go to often. A friend (who lives in Kent) asked me a while ago to be his plus-one at a young person’s wedding local to me. He mentioned he might try to get two last-minute tickets for Glyndebourne the next day (we always go Dutch) but I did not express much interest. Then a neighbour invited me to join him and a couple he knows at Glyndebourne for that same next day and I accepted. Now my friend from Kent wants to still try for a ticket and join our group. He doesn’t drive and would need a lift. I don’t want to look as if I have encouraged a stranger to barge into the other quite conventional man’s Glyndebourne group. Moreover it is Wagner – six hours. Help! – E.S.

Q. I have invited some younger friends to stay with me at a family house in Spain. Among the party will be an excellent young fellow who I sense is attracted to my niece, who will also be joining us for a few days. Were I to ask if she is interested, she would think such a question ‘gross’ – but she should be, because he is an all-round star. Like so many of his age, though, he has a somewhat dithering and unconfident manner. Given that it will be too hot to dance, any thoughts about how I can help things move forward between them? They are both single. – Name and address withheld A. At an opportune moment, having engineered a chat, sit the pair down on a sofa and hand them your mobile preloaded with a relevant short podcast on the topic you have been discussing.

Q. What should I do if my housekeeper refuses to clean my nanny’s bedroom and bathroom? I am worried they will turn into a tip. – M.C., London A. Today’s competent London nannies are so highly paid that yours may have developed delusions of grandeur. Your housekeeper is quite right to refuse. Why not tell your nanny that you want to get the children into the habit of associating cleaning with fun at an early age? Suggest she supervise them tackling her bedroom and bathroom each day and you will come up to inspect and award stars for good work. Q. My family and I were dismayed when we heard that a woman who moves in the same (literary) circles has bought a house near our remote cottage in Cornwall.

Q. My husband and I have just been on a wonderful long weekend abroad to a friend’s 60th birthday. We met lots of lovely new people over the three days and we would really like to keep in touch, but it seemed a bit presumptuous to go around asking for everyone’s numbers. What should I have done? – A.E., Pewsey, Wilts A. Many people of your age have already got too many friends and have no room on their ‘books’ for more. However it is quite unthreatening to ask for people’s numbers so that you can ‘stay in touch through Wordle’. Wordle is ideal since – unlike with a Scrabble group – there is no pressure to play. This will provide an opening for future interactions when a space becomes available. Q.

Q. I ride a bike from Chiswick to the City each morning. It is a ten-mile journey that takes 45 minutes and it is good for my weight and mental health. I lock my bike to a lamppost outside my semi-detached house as there is no room for it inside. Now an official-looking sign has appeared on the lamppost saying ‘It is illegal to attach bicycles to this lamppost’, but I have checked and it is not from the council. I think it must have been made by Photoshop and put up by my neighbour on the other side of my semi-detached house. She is the only other person who can see the lamppost. I don’t want to fall out with my neighbour but I think it dishonest of her to put up this notice. What should I do? – C.W., Chiswick A.

Q. We live in the countryside, where the door is always open. Last week when it was sunny we had a drinks party in the garden. Despite our leaving a notice on the front door saying ‘In the garden’, most people rang the doorbell (waking up our grandchild and making the dogs bark) and waited on the doorstep to be greeted. I was busy trying to pour drinks and introduce people. It’s not a big house but I must have walked 10,000 steps. What should I have done? – Name and address withheld A. A certain type of person lacks the confidence to proceed unescorted into a household. Next time, ask a tongue-tied teenager to sit outside the front door, blocking access to the bell and telling arriving guests to just go on through.