It is all about you: building a patient-centred NHS
From our UK edition
33 min listen
Conversations about ‘modernising’ the NHS have been happening for almost as long as the NHS itself. The 2019 Long Term Plan put so-called ‘patient-centred care’ at the forefront, writing that: 'The NHS also needs a more fundamental shift in how we work alongside patients and individuals to deliver more person-centred care, recognising – as National Voices has championed – the importance of "what matters to someone" is not just "what’s the matter with someone".'All well and good, but then, came the pandemic. The new health secretary Sajid Javid has said that that waiting list will rise to 13 million people in the coming months.