Problems

Q. I have a meeting scheduled with a possible business associate who asked me to buy a certain book on financial management and read it beforehand. He made a voice call last week to check whether I had got the book and, because I was actually near a bookshop, I lied and said yes. I headed for the bookshop but then got distracted. I have now forgotten both the name of the author and the title. We have no crossover friends. Help, Mary! – Name and address withheld A. You can mitigate your inadequacy by buying a copy of Simple But Not Easy by Richard Oldfield, the supreme book on investment. Read this thoroughly and absorb. Immediately on entering the meeting bamboozle your potential associate by splurging out your key ‘takeaways’ from it.

Q. A new neighbour (a weekender from London) asked me if I’d be prepared to pass on the contact details of my daily, which I was happy to do as I know she needs the money. That was about six months ago, and now the daily is asking if I could give her a pay rise because she’s not getting ‘the going rate’. She has never before complained about her salary. I suspect this new neighbour is overpaying. I don’t want to lose my daily, because she has been with us for years and, although she is rather hopeless, which is why we have never raised her salary, our dogs love her, but I don’t want to upgrade her pay to an unrealistic rate. What should I do? – S.H., Towcester A. Urban incomers are famous for upsetting the apple cart by overpaying rural workers.

Q. I have just got off a nine-hour overnight flight from Miami to Heathrow. I was in premium economy in the middle of the plane, an Airbus A330, sitting in the left aisle seat of a middle row of three. Beside me was another man and on his right, also in an aisle seat, was his wife. He made several trips to the loo during the night, and each time he chose to climb over and wake me up rather than disturbing his wife and using the other aisle. I just didn’t have the nerve to start something up with him about it, but now I wish I had. How could I have dealt with it? – R.H., London SW3 A. You might have switched to woke mode and told a member of the crew that this fellow passenger had rubbed against you inappropriately and you feel violated.

Q. I run a busy company with a workforce of 150, where I need to have short, to-the-point discussions with staff. In order to move along quickly, I set my mobile timer to ring on repeat every seven minutes. This means I have the perfect excuse for cutting short an overrunning conversation. But I cannot use this in a social setting, where I am aware it’s not OK to keep looking at one’s watch or have an alarm ring on a mobile. What should I do instead? — L.H., London SW1 A. It is, however, OK to look at a ring watch. They are available for as little as £11 and onlookers confuse them for blingy or bad-taste jewellery and do not realise that you are checking the time. Q. At the age of 65 I am surprised to find myself seeing someone.

Q. My grandson has just failed his driving test for the fifth time and yet I know, from his chauffeuring me everywhere, that he is an excellent driver. He is strikingly handsome and tall and I am convinced this prejudices the examiners against him. What would you recommend, Mary? — E.G., Alton, Hants A. Your grandson should aim towards growing enough hair for a mullet in time for his next driving test. This disfiguring haircut means that compassion should supplant any potential chippiness on the part of the next examiner and he will sail through with flying colours. Q. A neighbour and friend, who has been widowed before her time, is exhibiting some odd habits now she is living on her own.

Q. Last year I decided to share a flat with an old, but not very close, friend from school. It was a rushed decision because I had no one else at the time. But she’s far more anxious than I’d imagined. She seems to struggle with the concept of emotional independence. I try to keep boundaries but it’s hard when a person lives with you. As well as all this, she is messy and doesn’t have enough money to pay for the cleaners, so I’m on the hunt for a new housemate. I feel bad casting her aside as she works in the local bakery, and she’ll be hard-pressed finding a deal as good as this. What should I do? — Name withheld, London W10 A. Break the news with a beaming grin of positivity.

Q. My printer is broken, so I asked my neighbour to print off a letter for me. It was from my doctor. I wanted to show it to my husband, who hates reading things on a computer. I hadn’t realised it had two attachments on the bottom with information of a very personal matter. Our neighbour kindly came round with the print-offs, including the attachments. We used to walk our dogs together but now I am so embarrassed I can’t look him in the face. What can I do? – Name and address withheld A. Contact the neighbour to arrange a dog walk as per normal. When you meet up, burst into gales of laughter and claim that you cannot believe that he fell for your practical joke: ‘We went to so much trouble to fake that letter and attachments.

Q. I am soon to entertain a house party on a sporting estate. We took the same house last year and all went well, except the housekeeper complained to the owner that we’d let our guests ‘tramp through the house in their trainers and boots’. This was a misrepresentation but it’s true that the odd guest, dashing back to their room for a mobile, might have failed to spend five minutes unlacing and relacing boots. We don’t want to be banned from the property in future so, given human nature, how can I enforce the boots-off rule this year without causing bad vibes? – V.P., Malmesbury A. You can easily sidestep this nuisance by buying multiple packs of disposable surgical overshoes and leaving these on prominent display in the boot room area.

Q. I had the same Spanish housekeeper for 25 years and was devoted to her, and she to me. She was loyal, reliable, fastidious and an excellent cook. She died three years ago and I mourn her every day. I have often wondered how you would have dealt with the one aspect of our relationship which was unsatisfactory. Each morning she arrived at 8 a.m. and went straight into the flat’s guest lavatory, where she evacuated. The smell somehow permeated the whole flat for some time. I always wanted to suggest that she arrive at 8.10, having gone at home first, but couldn’t think of a way to say so without hurting her feelings. How would you have tackled this, Mary? – Name and address withheld A.

Q. My husband and I have recently made very good friends with some neighbours in France. They know I am having a 60th birthday party in London and have assumed they will be invited too. My problem is one of these new friends is a world-famous Hollywood actor and his wife is famous in her own right. I am worried about where I will seat them. I wouldn’t want to give the impression to a roomful of my oldest friends (none of whom is famous) that I think the ‘stars’ are more important than they are, but neither do I want to offend the stars, who I fear will expect to be next to us at the top table (and possibly even sitting side-by-side American style). What should I do? – Name and address withheld A.

Q. I’m the author of 14 books, mostly historical fiction but a few children’s books, all published by a major firm. I find that I sometimes get invited to grand dinners in Notting Hill where I am often put next to a middle-aged banker’s wife. When I tell them about what I do and how hard it is to sell books, they start giving me their advice. It’s always the same: ‘You should really go on Instagram’ and ‘Have you tried TikTok?’. I feel my blood boiling because these are people who have never earned a penny or done anything, and I have no desire to submit myself to a Silicon Valley platform. What should I do? – S.P., London W12 A. The trouble with being too grand for TikTok/BookTok etc is that you may be missing a big trick.

Q. Having previously lived in the country in a field with my nearest neighbour not even visible, I recently moved to a large village. I inherited a nice garden with lots of shrubs and perennials that make me very happy. However, my neighbour, whom I like and have for dinner, also likes my garden plants and secretly helps herself to my flowers. I have even been to her house and seen my delphiniums in a vase on her table. I’m new to the area and I want to keep the friends I’m starting to make, but I really mind her barefaced thievery. What do I do? – E.B., Oneonta, New York A. A potent theme in American horror films (e.g. Amityville) is hauntings consequent to building houses on, or otherwise defiling, First Nation burial grounds.

Q. I find that when I go to mixed-age dinner parties the young all seem to be shouting. How can one tell them to pipe down without puncturing their ‘self esteem’? – N.H., London SW7 A. Young people’s voices have indeed become louder. The habit of wearing headphones and watching Netflix with subtitles so they can double-screen has compromised their ability to hear real-life voices and in response they shout. If, apart from the shouting, you still enjoy socialising with the young, you could equip yourself with noise sensitivity loop earbuds and use these in some capacity. Q. I am an artist and have started employing a neighbour who comes to my house two mornings a week to help with the compilation of a back catalogue of my work.

Q. At the age of 50 my brother-in-law has discovered a talent for acting and singing. He has joined a local amateur dramatics society and often takes a leading role. This new dimension in his life has meant the world to him and his self-confidence has soared. Theatre is not our thing, but as my husband and I live in the same town we feel it incumbent to be loyal and attend at least one performance of a run. The small venue tends to become quite warm and stuffy and, with the best will in the world, my hard-working husband finds it difficult not to nod off, especially if he has commuted to and from London that day. The audience is fairly small so anyone not engaged can be clearly seen from the stage and, if I keep nudging him, I can be seen doing so.

Q. We want to keep on good terms with a potential grandson-in-law but he does not have the right kit. This doesn’t always matter these days, but it mattered when we took him and our granddaughter to our local racecourse. He came in a suit which he boasted he had not worn since school. He was bursting out of it and the trousers were six inches too short. How, without alienating our granddaughter, can I convey that he really must buy a new suit? – Name withheld, Newbury A. You can make an informed calculation about what off-the-peg-sized suit would fit your potential grandson-in-law and acquire one from an outlet such as TK Maxx for around £100.

Q. I meet a very old and dear friend for lunch on a regular basis. We meet at a lovely family-run Italian restaurant in Charlotte Place in Fitzrovia because it is exactly halfway between where we both live. Over the years it has become rather beyond our means but we don’t like to break with tradition. We have always taken it in turns to pay the bill, but my friend has become somewhat forgetful, and for the last three lunches has said: ‘How lovely that it’s your turn to pay.’ I realise she isn’t purposely making me pay each time, but I can ill afford the extra expense. How can I solve this without giving offence? – R.H., London W11 A.

Q. Fewer people carry cash. The traditional pourboire is at risk. I am bored with lending money to our otherwise lovely house guests. Would it be unmentionably vulgar to install simple swipe card machines in the spare bedrooms? Please advise, I would be grateful. – N.C., Stanton St Bernard, Wilts A. Swipe machines are not the answer. There are two categories of likely offenders here. One: people under a certain age are often unaware of the custom of tip-leaving. They need to be told. Two: guests who are aware but never carry cash, then suffer from post-hospitality remorse when they forget to pick some up and have to leave without paying their dues.

Q. We have some neighbours who we don’t mind at all – they are perfectly nice, just not part of our friendship group. We have heard they are heading to Majorca, to the same town where we have a holiday home, and will be there at the same time as us. We are now dreading running into this couple out there as it will be difficult not to invite them to our house. It seems very unfriendly but we don’t want to see them in Majorca any more than we do in England. Help! – P.T., Dorset A. Initiate preemptive contact with the neighbours. Convey you have heard they are going to Majorca and you would strongly recommend that they pay a visit to X or a little-known church or spectacular viewpoint.

Q. I have been pitched into a social dilemma regarding Glyndebourne, which I live near to but don’t go to often. A friend (who lives in Kent) asked me a while ago to be his plus-one at a young person’s wedding local to me. He mentioned he might try to get two last-minute tickets for Glyndebourne the next day (we always go Dutch) but I did not express much interest. Then a neighbour invited me to join him and a couple he knows at Glyndebourne for that same next day and I accepted. Now my friend from Kent wants to still try for a ticket and join our group. He doesn’t drive and would need a lift. I don’t want to look as if I have encouraged a stranger to barge into the other quite conventional man’s Glyndebourne group. Moreover it is Wagner – six hours. Help! – E.S.

Q. We live in the countryside, where the door is always open. Last week when it was sunny we had a drinks party in the garden. Despite our leaving a notice on the front door saying ‘In the garden’, most people rang the doorbell (waking up our grandchild and making the dogs bark) and waited on the doorstep to be greeted. I was busy trying to pour drinks and introduce people. It’s not a big house but I must have walked 10,000 steps. What should I have done? – Name and address withheld A. A certain type of person lacks the confidence to proceed unescorted into a household. Next time, ask a tongue-tied teenager to sit outside the front door, blocking access to the bell and telling arriving guests to just go on through.