Jeremy Hunt’s NHS Mandate will make the service even more cumbersome
Earlier this week my wife called to make a GP appointment for our daughter, who has been experiencing some worrying tummy pains. Middle of next week she was told, earliest. ‘It’s a pity you didn’t call at 8 o’clock,’ the receptionist chided. ‘We had several slots then, but now they’ve all gone.’ Silly us for prioritising getting the children to school at that time of the morning. I expect that Jeremy Hunt would say that it is precisely this kind of thing – not a scandal, not a crisis, but just one of a million similar tiny rebuffs people experience at the hands of the NHS every week – that