Rory Sutherland

Rory Sutherland

Is there such a thing as too much empathy? 

From our UK edition

Back in the 1970s, a less politically correct age, there was a standby formula for television advertising known as 2Cs in a K, which would feature two women by a washing machine engaged in unlikely conversation about some wondrous new detergent. Since The Spectator is a family publication, I shall pretend that 2Cs in a K stood for two ‘consumers’ in a kitchen, although it did not. If you are still trying to puzzle this out, the male equivalent is two dicks near a fence, a routine in which one man implausibly explains to his neighbour the many virtues of a particular woodstain, say, or one of those natty electric pressure washers which allow you to jetwash your patio while pretending you are wielding a flamethrower during the Tet Offensive.

Judgment call: the case for leaving the ECHR

From our UK edition

42 min listen

On the podcast this week: Lord Sumption makes the case for leaving the ECHR in The Spectator's cover piece. He says that the UK has strong courts and can pass judgement on human rights by itself and joins the podcast alongside Dr Joelle Grogan – legal academic and head of research at UK in a Changing Europe – to discuss whether the Strasbourg has lost its appeal. (01:22). Also this week:  Rory Sutherland takes a look at the rise of dynamic pricing in the magazine, a new trend where prices can surge at peak times and a phenomenon which has now made its way into pubs. He says that it’s not necessarily the cost that matters, but the way it is framed and is joined by Times business columnist Ryan Bourne to debate.

Why we hate surge pricing – but love happy hour

From our UK edition

A Dominican and a Jesuit were chain smokers. Both were eager to be allowed to smoke while performing their devotions, but needed to gain permission from a higher authority. ‘I tried asking the Prior, but he was dead against it,’ said the Dominican. ‘What did you ask, precisely?’ enquired the Jesuit. ‘Well, I asked him whether it was acceptable to smoke while I was praying.’ ‘Wrong question,’ replied the Jesuit. ‘I asked my Abbot whether I could pray while I was smoking. Permission granted.’ To economists, price is a number. To everyone else, price is a feeling This is called a framing effect and is one of the best attested findings in the psychological sciences.

Why driving above the speed limit is a mug’s game 

From our UK edition

Imagine you are choosing between two proposed road-improvement plans, but have the budget for only one. Both of the roads mooted for improvement are 20 miles long, and your sole aim is to reduce average journey time by as much as possible. Which would you choose? Someone travelling slowly to begin with has more time on the road to profit from any gain in speed 1) Improving Road A, which increases the average speed from 20 to 25mph (i.e. 25 per cent faster). or 2) Improving Road B, which increases the average speed from 40 to 65mph (62.5 per cent faster). The majority of people, including many experts, instinctively plump for B. Unfortunately they are wrong.

What a full English breakfast can tell us about the state of the NHS

From our UK edition

Among devotees of the full English breakfast, few things polarise more than the inclusion of baked beans. Some people are unrepentant berfs (beans exclusionary radical foodies) whereas others consider beans a coda to close the symphony. My own view is conciliatory: provided the beans are in a separate pot, I’m happy. ‘Hash brown technologies’ seem like useful additions, but end up destroying time-tested alternatives What worries me more is the arrival of the hash brown. This is a transatlantic invader: the grey squirrel of the breakfast world. Not particularly objectionable in itself, it risks eradicating the more attractive indigenous option, which is fried bread. Before you know it, you have nowhere to squish your tomato and the harmony of the plate is destroyed.

You won’t know it, but a school trip will be the best day of your life

From our UK edition

‘We need 800 words on a memorial school trip by next Friday. And Taki’s already written one.’ As soon as I agreed to this commission, I started to worry. What if Taki’s childhood involved countless trips to Penscynor Wildlife Park, St Fagans Museum of Welsh Things or Wookey Hole? There would be a risk of repetition. After some reflection, I decided this was unlikely. I had even gingerly lowered the rear step of the minibus to maximise the resulting damage Unlike Longstanton Spice Museum, which is an Alan Partridge invention, Penscynor Wildlife Park, though now defunct, actually existed. It is surprising that it failed financially, since it must have made several million pounds a year from the sale of car stickers alone.

What I learned from being debanked

From our UK edition

My own debanking story concerns a card rather than a bank account. Not the same degree of inconvenience as Nigel Farage, but a similarly telling insight into modern administrative culture. I feel awkward writing this, because in the 30 years I have used American Express, including an enjoyable decade when I also worked for the brand as a copywriter, few companies have impressed me more. They are unfailingly courteous and responsive. On many occasions, such as when arriving at an airport to discover I had to pay £4,000 for an unratified airline ticket, my card has been invaluable; I willingly follow their advice not to leave home without it. But one evening last year Amex didn’t do nicely. There’s a special feeling to having a Platinum card declined.

Just stop HS2!

From our UK edition

I have two suggestions for HS2. Either stop it or make it stop. The spiralling cost and delays are reason enough to rethink the project, never mind the changes to patterns of rail use since 2021. Any economic case based on pre--pandemic projections needs to be revisited. So one option would be to stop the project completely. But what if the project goes ahead in a reduced form to save face? Well, in this case, the need for speed is questionable. The value of speed to passengers is far from linear. For instance, cutting a journey time from four hours to two, as the TGV did between Paris and Lyon, is a game-changer. Reducing a journey from 80 minutes to 40, on the other hand, isn’t that big a deal.

How to increase your home’s value – with a sandwich

From our UK edition

It is a tenet of neo-liberal economics that there is no such thing as a free lunch. This is obvious baloney. There are free lunches everywhere. The problem is that those free lunches are no longer served to people doing useful work. They are instead handed out to the owners of a few favoured asset classes through untaxed gains. We have created far more tax breaks for rent-seeking than for productive work… and then we wonder why Britain has a productivity crisis. Under a future Sutherland regime, there would be no tax paid on beer drunk in a pub I must admit I enjoy a few free lunches myself – literally.

Light bulb moment: the flaw in the petrol car ban

From our UK edition

This week, writing in the Daily Mail, Matt Ridley produced a devastating takedown of the government’s 2030 ban on the sale of new conventionally powered cars. He plans to pre-empt the ban himself by buying a brand-new petrol car in 2029. Innovation happens gradually and delivers its benefits unevenly – therefore it is stupid to impose it on everyone all at once  I thought he was right about almost everything, except perhaps that final prediction. He’s right to be sceptical about the environmental benefits of electric cars – especially in countries such as China (and, to a lesser extent, Germany) where electricity is largely generated from the filthier forms of coal.

We are experiencing an unusually high volume of bureaucracy

From our UK edition

I have a hunch why people in late middle age are abandoning the workforce: their jobs, as they once knew them, no longer exist. I don’t mean that there is no longer pay for what they do; it’s simply that corporate bureaucracy has eliminated many of the perks which made work enjoyable in the first place. Doctors hired for their expertise must defer to people with no medical knowledge at all A legal-financial-HR-procurement-managerial commissariat, by ratcheting itself ever deeper into organisations, has eliminated the patronage, autonomy and exercise of knowledge which once came hand-in-hand with professional ability.

Property prices represent the real cost-of-living crisis

From our UK edition

I sometimes feel my entire life in advertising has been wasted, and not for the reason you may assume. No, my problem is that I am increasingly becoming a bit of a Georgist. It makes no sense to me that we are taxing people more for working than for living off rent or unearned capital gains. But, additionally, I increasingly wonder what the point is of making goods cheaper and better for consumers if any savings are mopped up by rises in property prices. It’s rather like that half-joking observation that any economic gains in India will simply be spent on ever more expensive weddings. In Britain it’s worse. At least in India the guests get to enjoy a wedding. In Britain, expenditure on property is entirely rivalrous – a negative-sum game.

The case for building more roads

From our UK edition

Suella Braverman was completely wrong to ask her civil servants to investigate the possibility of arranging a one-on-one speed awareness course. This is not because this was in breach of the ministerial code. That aspect of the affair was one of the worst examples of contrived, sanctimonious outrage I have ever seen; it pains me to think anyone thought it remotely newsworthy. No, the main reason Suella was wrong to request a one-on-one course is far simpler. Attending a speed awareness course in the company of a random selection of other people is a total blast, and too great an entertainment opportunity to miss. It’s like Twelve Angry Men with motoring advice.

How to bag the best spot in the supermarket car park

From our UK edition

Our local Sainsbury’s, though admirable in every other way, has a slightly inflated estimate of the disabled population of Seven-oaks, with all the plum parking spaces near the entrance reserved for blue badge holders. Every time I drive in, a voice from my inner bastard says: ‘Jeez, if it weren’t for all these bloody disabled spaces, I’d be able to park right next to the door.’ This of course is rubbish, because if those spaces were not designated as disabled, other people would have parked in them first. It is a perfect example of asymmetry of perception. In fact, next time you go shopping, it might pay to adopt the trademark Sutherland method of superstore parking, which is to park as close as possible to one of the trolley return points in the car park.

The case against koalas

From our UK edition

There was a reason 18th-century rulers were eager for their subjects to grow and eat potatoes: the miraculous tuber offered an alternative source of nutrition to grain, hence reducing bread prices. In the event of a catastrophic harvest, people could survive. To the rulers themselves, however, the biggest benefit was probably what happened when the grain harvest was merely disappointing. With grain no longer critical to survival, the price of bread would be far less volatile. And high bread prices might be more likely to lead to civil unrest than no bread at all. Humans evolved to be foraging omnivores, but agriculture made us over-reliant on whatever crop could best be grown nearby. The potato rebalanced that. Being a monovore is never a good plan in the long term.

Why are beds flat?

From our UK edition

Last month in a Swiss hotel, I came across an idea so beautifully simple that I felt it would be immoral of me not to share it. The bed in our room, rather than having one king-sized duvet, was covered by two double-size duvets overlapping in the middle. Eureka! Given that the Swiss are world leaders in conflict-avoidance, it seems likely the idea originated there, although I have since learned the practice is also common in Scandinavia. Back in Blighty, when one person in a double bed rolls towards the edge, they take three feet of duvet with them, leaving their partner out in the cold. This typically leads to retaliation and often escalation. The Scandi-Swiss system, by contrast, creates a buffer, a DMZ of surplus duvet, which means that bedding fights are no longer a zero-sum game.

What the British could learn from the French

From our UK edition

If I ran the British government, to promote more heterodox thinking I would employ a small cadre of French people as an alternative sounding board. I know it may seem ridiculous to seek advice from a country which makes tea with lukewarm water and thinks Johnny Hallyday was better than Elvis but, if only by the law of averages, they can’t be wrong about everything. And on the subject of pensions and retirement, they may have a point. The reaction to pension reform in France is a lesson in how two adjacent countries can frame the same problem in completely different ways. When the retirement age is raised in Britain, we shrug. In France, they set fire to things.

Why should everyone have an electric car?

From our UK edition

Some excellent thinking this month from the Italian complexity theorist Luca Dellanna: Two days ago, the EU parliament approved a ban on new fossil fuel cars starting in 2035. While I like the idea of greener cars, I’m not too fond of a fast and complete transition.    Let me use the metaphor of the Summer Olympic Games – an event with attractive economics during the planning phase that predictably overruns its budget by enormous amounts (an average of 213 per cent!). The Olympic Games are the only infrastructural megaproject that always has cost overruns. Why? Partly because it has inescapable deadlines – and everything is more costly when rushed.

Private education’s dirty little secret

From our UK edition

Someone once said that the two greatest moments you enjoy when owning a yacht are the day you buy it and the day you sell it. You could make a similar case for school fees: nothing feels quite as good as the day you finally stop paying them. Much as we are impressed by the hockey pitch, what we’re really choosing for our kids is a peer group All the same, I feel a bit of an ingrate grumbling about private schools, since both my daughters did very well from them. Both ended up with a superb network of seemingly lifelong friends, had a mostly very happy time at school and attended the universities they wanted to attend, studying the subjects they wanted to study.

How to dress for air travel

From our UK edition

Even though I fly a lot, I retain the notion that air travel should be treated as a special occasion for which one should dress accordingly. I am writing this from Gatwick, accompanied by one of those canvas bags you get for a fiver at Sainsbury’s Back in the day, if you showed up looking as though you’d made a bit of a sartorial effort, the check-in person might pick up the phone, announce to reservations that a Mr Sutherland was ‘SFU’, and would rip up your boarding pass to replace it with a nicer one. In airline argot, SFU stood for ‘Suitable for Upgrade’. Now that upgrades almost never happen, it won’t be long before people start turning up in dressing gowns. And, though I hate to say it, one of the best tips for modern airline travel is to wear naff clothes.