Mary Killen

Q. An architect is overseeing some builders at my house. She is a perfectly nice woman but has a maddening habit of lowering and fluttering her eyelids when talking to me. I like to be able to look into someone’s eyes when discussing important details about permanent changes to my house but it seems rude

Q. My sister and I own a popular caravan park which, for 30 years, has given happiness to around a hundred caravan owners a week. Over the past three years, however, our small profit has turned into a loss due to the craze for wet wipes, by which I mean facial cleansing wipes and baby wipes. They block the

Q. My son was invited, both verbally and via Facebook, to a schoolfriend’s 16th birthday party. However, when I met the girl’s parents at school and thanked them they said, ‘Oh, doesn’t he know he’s been culled?’ They said they had to be away during that exeat, so they’d told the girl to cull the

Q. We have just moved into a charming little hamlet in Warwickshire and were delighted to find a bottle of wine and a friendly card to welcome us from the neighbours. I was a little bit dismayed to see that they had introduced themselves in their card as from the ‘Paddock’s’ (sic). Our problem is

Q. Our son, aged l6, has a medical condition which, although not life-threatening, requires surgery by a specialist to pre-empt it becoming lifestyle-threatening. The NHS waiting list is long. He has had private health insurance since birth and never yet used it but he refuses to jump the queue as he disapproves of ‘elitism and

Q. It’s only April and yet I am being emailed by parents who have already taken charge and are drumming up support for collective year presents for teachers at my children’s schools. I have one son and two daughters who are all leaving their respective schools and I would prefer to thank staff members on

Q. I have three spare bedrooms in London and I welcome friends to come and stay. Unfortunately, some of these frequent visitors seem never to have been taught how to wash up. They think they are being helpful by seizing on things that are too big for the machine, running the hot tap continuously over

Q. I am always making or receiving phone calls which get cut off. When I ring the person back their line is engaged as they are trying to ring me too. Mary, whose responsibility is it to ring back when a call has been disturbed in this way? Can you use your immense authority to

Q. Is there a tactful way to keep one social offer on hold while waiting to see if you have made the cut for something ‘better’ you know to be happening on the same date? It’s easy enough if the invitation comes in by email or letter, but not when you are put on the

Q. My uncle, who is a brilliant dentist, has looked after my teeth since I was little. He also sees my children and although he runs a private practice, he has never charged me at all. I am now pregnant with my third child and told him this on my last visit. I wonder if

Q. One of my best friends, who knows I don’t have a great social life at university, has a brother in a band which is touring and will have five nights of gigs at my university town. He is offering me a free ticket for any night that week and to hang with the band

Q. Recently a cousin and I gave a small drinks party in the USA. She had invited a very elegant older Hispanic woman. At the end of the party, my cousin was in a tête-à-tête with this woman on the sofa and I was left with two other (American) women at the table, one of

Q. Over New Year I stayed with a man who combines being a generous and exciting host with a punctilious need for swift, hand-written appreciation. I had every intention of writing as soon as I got home, but my parents said an email wouldn’t do. However, since we were collected from the airport I didn’t

Q. At a private screening of a documentary about the artist David Bomberg, a woman sitting near me in the hand-picked audience carried on using her iPhone to send and receive messages. She had the phone on silent but was generating a rival source of light to the screen we were all supposed to be

Q. I have a tattoo the length of my forearm and am worried it will alienate my new boyfriend’s parents on a forthcoming beach holiday. There will be no way of covering it up in a very hot climate. My boyfriend says his parents are way too pompous and it will be good for them

Q. I have a problem with what might be called location blindness. I live in Balham, but when I arrange restaurant lunches with friends, most of whom live in west London, they tend to assume I will be happy to make three times as long a journey to meet up as they will have to

Q. We had our son’s fiancée and her family to stay recently. After dinner, expecting conversation, we were shocked to see them all slumped in our drawing room staring at their ‘tablets’ and, I presume, playing on the internet. What should my wife and I have done? I was tempted to do the crossword or

Q. I travel internationally two or three times per month for work, often with one or two colleagues. While the working day and the evenings inevitably involve prolonged contact with these colleagues, at breakfast-time I wish for a little ‘alone time’ to eat and read the paper, without company, but also without remaining in my