The box-tickers shall inherit the Earth
Back in the late 1960s, a Welsh surgeon was returning home late, fell asleep at the wheel and fatally crashed into a tree. My aunt, a doctor, remarked that 30 years earlier a surgeon of such eminence would have had his own driver, and the accident would not have happened. Probably true. And it reminds us of a time when people who did useful things were given people to work for them so they could do useful things more easily. These were drivers, secretaries, assistants and orderlies. They made useful people’s lives easier. What is the great-grandson of the 1930s chauffeur doing? There is a worryingly high chance that he is working in hospital administration, perhaps in HR or compliance, and is adding to the surgeon’s workload with every click of his mouse.