The real reason I am against HS2
From our UK edition
Some years ago, two British supermarket chains needed to place a large order for replacement trollies. They had to decide what ratio of full-depth and shallow trollies to order, and how best to allocate them between stores. One of them amassed mounds of demographic data and tried to construct an elaborate optimisation model. The second took a different approach: ‘We already employ people to collect trollies in the car parks — so why don’t we ring them and ask what they need?’ The second approach worked much better. How often are problems best solved not centrally but by devolving decisions to people on the ground? How often are problems best solved not centrally but by devolving decisions to people on the ground?