Rafael Todes

Culture notes: Pest control

From our UK edition

As an occasional user of Queensway Tube station, I have noticed that on exiting the lift I am met with the extraordinary and beguiling sounds of Mozart symphonies and piano concerti — well-chosen, beautifully played and blasted over the Tannoy system. There is something transporting about this post-underground experience, something I don’t expect after the humdrum of a packed commute. The other day, a TfL official was standing around and I had a few minutes to kill while waiting for the lift, so I asked her about this bizarre but welcome phenomenon. She explained that this was part of a controlled experiment in crowd management.