Melissa Kite

Melissa Kite

Real life | 16 October 2010

From our UK edition

‘I’m sorry. There is no one of that name booked into this hotel,’ said the receptionist. No, wait. That won’t do. She didn’t say that at all. And there is no point to this story unless I tell you what she really said, or rather shouted, which was, ‘I am sorry! Zer is no one of zat name booked into zis hotel!’ And in case anyone is thinking this is prejudice against Germans, she wasn’t German. She was from the Baltics. I started to mutter apologetically about the booking perhaps being for the Telegraph. ‘No! Zer is no booking for you here!’ she shouted, as if trying to communicate with a very deaf, very stupid vagrant who was begging for a fiver to buy a can of Tennent’s.

Real life | 9 October 2010

From our UK edition

No matter how many scatter cushions they put on the beds, British hotels are just faking it. Thirty-five years after Basil Fawlty, we still can’t do hospitality. Oh, yes, we can do fancy little feedback forms and chocolates on the pillow. But we absolutely cannot do the basics. To visit a British hotel is to embark on a Ray Mears-style expedition into a hostile environment. Granted, it’s all very nicey-nicey down at reception, where the youngsters with gold lapel badges and tight waistcoats have got their degrees in Catering and Customer Care Technology from the University of East Grinstead and know a thing or two about raising your expectations — ‘You’ve been upgraded to a junior suite, Miss Kite,’ is just one of their cunning hope-raiser ploys.

Real life | 2 October 2010

From our UK edition

Tack shops. You can’t live with them, can’t live without them. There is no logical explanation for how compulsively these places draw you in. It is entirely probable they put something addictive in the air supply. Or would they even need to? The intoxicating smell of leather and leather soap, of soft brown suede, of waxed jackets, of hoof oil, of rubber and neoprene Hunters, ooh aah... Sorry, I’m having a moment. I know it’s not just me who suffers from addiction to specialist shops. Morrissey once made a very persuasive argument that he was in the grip of an obsessive compulsion involving Ryman’s the stationers. Every time he saw one he was rendered powerless. He had to go in and bulk buy paper products.

BOOKENDS: Jump! by Jilly Cooper

From our UK edition

Never eat at restaurants where they picture the food on the menu. Steer clear of books which explain the characters in a glossary. If you have to give your customers an idea in advance of what to expect, then it follows that your cooking/narrative may not be up to scratch. Never eat at restaurants where they picture the food on the menu. Steer clear of books which explain the characters in a glossary. If you have to give your customers an idea in advance of what to expect, then it follows that your cooking/narrative may not be up to scratch. However, when it comes to Jilly Cooper’s latest novel, Jump! (Bantam, £18.99), I will excuse anything.

Real life | 25 September 2010

From our UK edition

The last time I hired a car it nearly killed me. This is because Avis Geneva, in its infinite wisdom, issued me with a 4x4 and waved me off to a ski resort cheerily insisting that the great hulking thing had snow tyres and that as such I should feel free to climb every mountain, ford every stream, etc. Till you slip over the edge and plunge to your death, it should have added. Because it didn’t have snow tyres at all. And 4x4 + normal tyres + sheet ice = unstoppable death trap. I know Avis is hoping I’ll forget about this, but weirdly enough I remain intrigued by the process that led to me hurtling towards the edge of a precipice and only crashing non-fatally because a car coming up the mountain put itself in the way of my death plunge trajectory.

Real life

From our UK edition

If you’re Eric Pickles, please look away now. I think it only fair to warn the Secretary of State for local government, in case he happens to be reading this in a precious moment of relaxation, that I’m about to have another rant about the catastrophic events that unfolded after one of his advisors sent me a text message while I was riding my horse one Sunday afternoon. For those who don’t know the back story, this thrusting young spin doctor, probably thinking he was being really on his game in a retro-Alastair Campbell sort of way, attempted to monster me for a news story I had written which he took exception to. As his own office had briefed me the story, I took exception to this.

A victim of fine

From our UK edition

Sometimes I think it would be easier if the government deducted a set amount from my bank account every month to cover ‘incidental stealth taxes’. Sometimes I think it would be easier if the government deducted a set amount from my bank account every month to cover ‘incidental stealth taxes’. I’ve noticed that it is less painful to pay your gas and electricity bills by direct debit, so I’m thinking some sort of ‘minor traffic infringements’ standing order might be a good way to proceed.

Broken trust

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‘You can’t get better than a Kwik-Fit fitter. We’re the boys to trust!’ I remember the TV advert well. When I was a child, the sight of the dancing men in blue overalls made me look forward to being old enough to drive a car so I could go to the cheerful cockney geezers to get my flat tyres seen to. A sequence featuring a boy in blue twirling a young girl around the depot floor particularly convinced me of the essential goodness of this organisation. The lyrics were stirring stuff (I’m not so sad that I remember them; I looked up the advert on YouTube): ‘Every Kwik-Fit fitter has to go to school, we teach them all they need to know, each little golden rule...

Rural rides

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‘Ring us when you get lost and we’ll come and get you,’ was the reaction of the gamekeeper at the farm where I keep my horses when I told him I was going on a trail ride with three female friends. ‘Really,’ I said, ‘just because four women are going off on a riding holiday does not mean we’re going to get lost and need a man to rescue us. We can read maps, you know. We’ve got a compass. And a TomTom.’ ‘Right you are,’ he said, giving me one of his deadpan looks. Which was unfair, I thought, because we were very well prepared. We packed all the required elements in our saddlebags, including the map and directions from the trail riding company.

Suffering syndrome

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Have you noticed how no one gets tired any more, they get one of those frightening fatigue syndromes? Post-viral, chronic, adrenal, muscular, neuro-cognitive...It’s terrifying. I’ve lost track of the number of parties I’ve been to where one of the guests has suddenly announced that they’re really excited to be out because they’ve been in bed for the past six months. (It’s always six months. Never five and a half, or seven.) And before the Alliance of Fatigue Sufferers accuses me of insensitivity, I must make clear that I’m not denying these debilitating conditions exist.

Time out

From our UK edition

Every so often I like to visit the ‘service’ centre of Lambeth Council, mainly because if I’m feeling down it is good for a laugh. So proved to be the case on my annual outing to renew my residential parking permit, surely the highlight of the season for appreciators of vintage left-wing madness. When I arrived at the fabulously well appointed building in otherwise totally neglected Streatham, it was virtually empty. Only three people were sitting on the designer seats in the waiting area, and, what was more, there were eight members of staff sitting behind a long row of gleaming desks. Eight servers to three customers is the sort of ratio even Lambeth could not fail to turn to its advantage, I thought, as I settled myself in for a medium wait.

Nothing’s easy

From our UK edition

What I want to know is — what’s easy about it? EasyJet, I mean. I’ve just used it to go to the south of France and I’m struggling to accept that ‘easy’ best describes it. I haven’t been on a budget airline for a while but I well remember the era of package trips when going on holiday meant queuing for hours to check on to some battered old charter plane called SunTours or GoldenFly, so I’m not a total novice when it comes to no-frills flying. It’s just that for years now I’ve been enjoying this golden age of cheap air travel which means you can usually get a perfectly reasonable British Airways flight to most places. But this summer I couldn’t get from Gatwick to Nice on BA so I decided to try easyJet.

On the shelf

From our UK edition

I’m not exaggerating. There used to be a lovely big Books Etc on Victoria Street where you could lose yourself for an hour and find all sorts of unexpected treasures: while browsing in the sports section there I bought a copy of Seabiscuit by Laura Hillenbrand, which had me in tears after ten minutes. But when I went to where Books Etc had once been the other day, I discovered that it had transmogrified into something called Oliver Bonas. This sounds like the sort of place that might sell dog treats but in reality it was not nearly so useful.

Me, myself and I

From our UK edition

‘It’s not all about you, you know.’ Where did this nonsensical phrase come from and how did it enter into common parlance? I had a boyfriend who used to say it regularly, with particular vigour during times of crisis. I would arrive back from a trip to the Middle East bursting to tell him about how I’d passed out on a Hercules jet in 120 degree heat and been revived by the head of the British army and he would huff and puff and say, ‘It’s not all about you, you know.’ I had a similar run-in with a girlfriend recently.

Texting tyranny

From our UK edition

Try this experiment. The next time your phone beeps you with a text message don’t answer it for five minutes. I bet you can’t do it. I bet you can’t look at ‘message received’ and not press ‘view’. I bet like me you get a tight feeling in your chest after just ten seconds. After 30 seconds you will suffer shooting pains down your left arm and after one minute, if you manage one minute, you will become lightheaded, see stars and very possibly black out. This is because you have been conditioned to the tyranny of the instant response. You are condemned to being endlessly available to absolutely anyone who happens to know 11 digits that may as well be the code to your soul.

Passport control

From our UK edition

On the basis that nothing is simple any more, I knew that renewing my passport was going to be a feat of mental and emotional endurance. However, I had not expected it to turn into an image consultation with the world’s most insulting women. One of them, I hasten to point out, was a machine. A passport photo machine. Have you been in one of these recently? It is a breathtakingly rude piece of equipment. I remember sitting in a photo booth the last time I got a passport and having no more interaction with the strong arm of the state other than being told to adjust the stool up or down and press the button when I was ready.

Rat attack

From our UK edition

I can’t help it. When I look through my front window and see two super-cool-looking young black guys dressed from head to foot in Nike screaming obscenities, it quickens my pulse. I can’t help it. When I look through my front window and see two super-cool- looking young black guys dressed from head to foot in Nike screaming obscenities, it quickens my pulse. I’m sorry, it just does. No doubt I will be taken to the Equality and Human Rights Commission just for admitting that I find such a sight interesting and exciting. Maybe I need to get out more. In any case, on this occasion, I came out of my house to see what the commotion was. It turned out the pair were jumping up and down and screaming: ‘Rat! There’s a rat! It’s massive! Aaagh!

Broadband battle

For nearly a year now, I’ve been promising my father I will brave the BT call centre to order him broadband. He knew that what he was asking me to do was a far greater thing than any father should ask of his daughter, so when the day finally dawned for me to make good on my pledge he volunteered to sit down with me as I made the call. Perhaps it was a good thing that we went in together, for within seconds of dialling the eighth circle of hell on speakerphone we were clinging to each other in sheer terror. Something called Talk and Surf was £15.99 a month for 12 months, but also, somehow, £7.49 for three months then £14.99 for the rest of the 18-month contract, or possibly it was none of those things.

Why I decided to kill Tamzin Lightwater

From our UK edition

V sad... No, it’s no good, I can’t talk like that. Only she can, which is why the retirement of Tamzin Lightwater is very sad because she is so much funnier than I could ever be. I know this because I once saw an irate posting on the internet under the heading ‘Who is Tamzin?’, by a man outraged by the suggestion that she might be me. This was ridiculous, he said. Tamzin was funny and clever which proved she could never be a woman, least of all that ghastly Melissa Kite. Well, I can understand that. Tamzin had a lot of extremely loyal followers who were intensely protective of her. Since she announced her retirement — and my involvement — I have been inundated with (v lovely) messages from people begging me to bring her back.

Humane but useless

The following conversation with Lambeth council pest-control unit took place a few days before a fox attacked two babies. I had rung them to ask for advice about how to control the hordes of foxes roaming my street like hoodies. As I reported last week, the initial signs of a sensible response were not encouraging. Then an animal warden got in touch. Let’s call her Kelly, for she had a cheerful, suburban name a bit like that. ‘We don’t remove foxes,’ said Kelly, ‘but we give advice about how to deter them. If you’ve a family of foxes living in your garden, I can send you some information.’ ‘Wait a minute,’ I said. ‘Do you mean to tell me some poor sods have whole families of foxes living in their gardens?