Melissa Kite

‘Hello, good morning, my name is Gavin Moneypenny, and I’m your customer service representative for today and I’m pleased to inform you that during the course of this call I will be looking for ways to improve the service you are getting from us if I can, and if I can at any point make

‘Excuse me. I couldn’t help overhearing your conversation and I have to tell you, as a Catholic, I’m offended.’ The girl, a complete stranger, had walked up to our restaurant table to inform us she had been insulted while eavesdropping on us. I stared at her, not knowing whether to apologise or tell her to

Natural horsemanship has a lot to answer for. After a cross country event the other day, I rode back to my trailer to find the two women parked next to me doing some very strange things as they loaded their horse. One woman led the pony up the ramp quite efficiently, flicking it with the

Walking the spaniel on Tooting Common, I was apprehended by a man on a bike. He was ashen-faced. His young daughter, pedalling behind him, had tears streaming down her face. ‘We’ve been attacked!’ he said. ‘My daughter…they set a dog on her…she’s been bitten.’ I looked ahead up the track…et voilà. Once a year, the

The Builder Boyfriend has nearly moved in. I say nearly because we are both quite nervous about committing to each other so we are doing it piecemeal. I don’t know why people say ‘never do anything by halves’ because doing things by halves has saved my sanity on many occasions. In this case, the builder

‘Congratulations! You’ve qualified for The Sunshine Tour!’ beamed the lady judge, as she pinned a rosette to my horse’s bridle. I don’t know what The Sunshine Tour is, but it sounds like it has nothing to do with equestrian pursuits and everything to do with putting old people on a bus and taking them on

Some call me paranoid, but I don’t think one can be suspicious enough when it comes to the activities of Lambeth Council. I guessed it might be up to another ruse when I received a more than usually threatening letter at the end of July informing me that it was undertaking a review of council

What is the point of living in a free country if you cannot do dangerous things every now and again? I enjoy galloping. There, I’ve said it. Luckily, the girlfriends I ride with enjoy galloping too. As we are all safely in the bracket known as ‘middle aged’ this scandalises the world but we don’t

At last. I’ve waited a long time for this moment. I’ve been through years of torture at the hands of excitable twenty-somethings, experimental thirty-somethings and Booker-prize-winning forty-somethings. I’ve had nothing but adventurous, liberal-minded, free-spirited sorts living in the flat upstairs. But I don’t want happy, joyful and free people living near me. I don’t want

If you are bullied at school, you see, you never stop feeling bullied, no matter how old you are. It is absurd that I am 41 years of age and a group of women can still reduce me to tears. To be fair to the bullies, I was an awkward, argumentative, pedantic nerd of a

My spaniel has been pronounced ‘too thin’ by a lady who rescues dogs from Greece. I had stopped to chat with her in the park, as I often do, because I like the lady who rescues dogs from Greece. I’m not one of those people who say, ‘Well, how disgraceful. Fancy spending all that money

‘Piccolo problemo.’ Luigi, the hotel manager, delivered the fateful news as he served me my first lemon soda of the holiday on his sun-drenched terrace. Francesco, an old flame, had discovered that my mother and I were booked in at the hotel this week and had rung to inquire about the date of our arrival.

You know you’re in bad shape when you need to make a list before you go to the GP. Admittedly, the list was on a Post-it note but it was in alphabetical order. Coincidentally, it also worked its way from the top of me, starting with my mouth Abscess, through the Eczema on my hands

This is the story of the amazing, disappearing car warranty. It is a cautionary tale that all second-hand car buyers should heed. And it goes like this. The amazing, disappearing car warranty began life as an apparently normal car warranty issued to a Volvo XC90 I bought for a very reasonable price after the builder

The sometime builder boyfriend spotted the Volvo on his way to a roofing job in Dorking. He rang me greatly excited. It had a few bumps and scratches but the pertinent facts were these: one owner. Never towed. A bike rack on the back. Haribo wrappers all over the seats. Oh, and the mark from

Once upon a time, it was perfectly possible to ask British Telecom to do something in return for money. You would ring an 0800 number and someone in India would politely accept the premise that if you paid them, say, £70, they would send an engineer to your home to carry out repairs. This used

The Indian bellboy was sweetness and courtesy itself as he took my bags and escorted me to my room. But even he, with his impeccable manners, could not disguise his horror at my appearance. The word dishevelled doesn’t do it justice. My hair was standing on end, my clothes were rumpled, my eyes were red