Melissa Kite

The Airbnb help centre chatbot kept telling me that she understood how frustrating it must be for me to have all these problems created by Airbnb. But she offered no solution, save for congratulating me effusively on being a wonderful host. After a while I asked this person, allegedly a woman: ‘Are you real or

The private hospital room in Chelsea was so relaxing I would have stayed for a week if it was affordable. It was more luxurious than the all-inclusive in Tenerife I went to last year, but sadly not in the same price bracket. One night in a hospital with designer soaps, a menu in Arabic and

‘I want to learn Iranian,’ said my father, resolutely, as he watched the bombing on the television. ‘Farsi,’ I said, thinking I would talk to him about that very happily on the basis it was better than helping him contact the Ukrainian government so he can fight the Russians. ‘What’s that?’ he said. ‘Farsi,’ I

After a week in Coventry dealing with two parents with dementia, it would have felt like a nice spa break to go to Guantanamo Bay. The smallest cell at Gitmo and a pair of sensory deprivation earmuffs would have been sheer bliss. I got back from not picking up my father’s car from the garage

“Do you know who I am?” said the voice belonging to the lady who used to be my mother, crossly, at the end of the phone line. The truthful answer is no. Since the dementia took hold, a hostile stranger who doesn’t think much of me inhabits my mother’s mind and body. A hostile stranger

Assuming it was full of junk, I tried to pull the trunk out of the way but I couldn’t move it, so I opened up the lid and gasped. Whenever the builder boyfriend is away I do battle with clutter. I’d gone through acres of horse tack in the boiler room and was now up

The man in the phone repair shop smiled all too confidently and told me that there was nothing I could present him with that he couldn’t fix. ‘That’s good,’ I said, holding out my smashed phone. But what I wanted to say was: ‘I am a hapless person who jinxes things. You may think this

The estate agent said that they would send someone round tomorrow and I had to calm them down. Come in two weeks, I told them, because the builder boyfriend is still painting the hallway with the yellow paint I don’t much like any more because it’s taken so long. The new laws leave us paranoid

The dog café had a pretty pink sign describing its many services and I stood outside it mesmerised as I realised what it was. This was not a café where dogs were allowed. This was a café for dogs. I peeked inside and there were dog baskets for the customers to lounge in as they

The panic of another season bore down on me as the builder boyfriend painted the breakfast room with the green paint I’d chosen. But he couldn’t paint fast enough for my liking and we started to have the most terrible rows. Despite us being fully booked last summer, I had come to the view that

The woman in the queue behind us in the supermarket glared angrily as my mother tried and failed to tap her credit card. We had tapped it in the chemist successfully, but she must have been on her last tap, again, and now she was out of taps. I felt my chest tightening. Here we

After two weeks of us heating the house to the temperature my nearly 90-year-old father wanted it, the door to the guest bedroom would no longer shut. The central heating had swollen the wood so much that it had to be planed down. The builder boyfriend and I had been lying in bed each night

We spent an hour in the Garda station trying to explain ourselves to a flame-haired police lady. She sat with her pen poised over a statement pad on the desk in the interview room. Her uniform was extremely smart and emblazoned with gold emblems. At least the police dress nicely here, I thought. The builder

As we reached the top of the hill and saw the view in front of us my heart thumped so hard I slammed my foot on the brake and declared that we had to turn back. A wind- and sea-battered piece of terrain jutting out into the Atlantic ocean told us very loudly to go

The smashed pick-up truck was delivered back to us after I burst into tears and began wailing at the recovery man. When all else fails, men usually cave in to what I like to call tear pressure. Their brains scream ‘Make it stop!’ and they’ll do pretty much anything. The tears gushed out of my

The garage owner came at me with an angry expression as I pulled on to his forecourt, which was the last thing I was expecting. His employee had just crashed head on into the builder boyfriend while driving a sales car and, in my naivety, I was expecting the garage owner to cover the cost

Sitting beneath the looming darkness of the unfinished ceiling of Westminster Cathedral, I found myself praying. I didn’t even know why, but I was walking past during a trip to London and I decided to go in, and I sat down, and then a priest came and began to say mass so I stayed, not

‘Where are you off to now?’ I asked the fellow from Hong Kong as he and his wife stood in the hallway ready to leave, their many suitcases beside them. At first it sounded like he said ‘Ukraine!’ very cheerfully, but he couldn’t have said that, obviously, so I asked again. ‘I mean, now you’re

As I was showing a couple from Lincolnshire to their room, I smelt a rat. I don’t mean metaphorically, about them. I mean that halfway down the hallway, as I walked two paying guests from the front door towards the staircase, the most overwhelming stench of rotting carcass wafted upwards from the floor, right next